Last Updated: 30 June 2025

Love Woven Coaching (“we,” “us,” or “our”) is committed to protecting your privacy and the personal data you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, sign up for our services, or interact with us online.

By using our website or purchasing our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Who We Are

Love Woven Coaching
London NW6, United Kingdom
Email: admin@lovewovencoaching.com

We are the data controller for any personal information you provide through this website or our services.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Personal Information

• Full name

• Email address

• Billing address

• Payment details (processed securely via Stripe or other third parties)

• Any information voluntarily provided (e.g., via forms or surveys)

2.2 Technical Information

• IP address

• Device type

• Browser type and version

• Time zone setting

• Operating system

• Pages visited and time spent on site

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage or disable cookies in your browser settings.

Read our [Cookie Policy] for more detail.

3. How We Use Your Information

We process your personal data to:

• Deliver the services or products you’ve purchased

• Send login details and grant access to your content

• Respond to support or customer service requests

• Email you updates, offers, and event information (if you’ve opted in)

• Improve our website, user experience, and performance analytics

• Comply with our legal obligations

We will never sell or rent your data to third parties.

4. Legal Bases for Processing (UK GDPR)

We rely on the following lawful bases:

• Contract – to provide you with services or digital products you’ve purchased

• Consent – for optional marketing emails (you can withdraw anytime)

• Legal obligation – to comply with tax or financial regulations

• Legitimate interests – to improve our services and protect our platform

5. How We Share Your Information

We may share your information with trusted third parties who support our operations:

• Payment processors (e.g., Stripe, PayPal)

• Email service providers (e.g., ConvertKit, Systeme.io)

• Cloud storage and hosting providers (e.g., Payhip, Carrd)

All third parties are bound by strict data protection agreements.

6. Data Security

We take data protection seriously. Your information is secured by:

• SSL encryption on all transactions

• Secure, limited-access servers

• Ongoing monitoring for vulnerabilities or unauthorised access

However, no method is 100% secure. We encourage you to use strong passwords and secure devices.

7. Data Retention

We keep your data only as long as necessary to:

• Deliver your products

• Maintain records for legal or tax obligations

• Resolve disputes and enforce agreements

You may request deletion of your data at any time (see Section 9).

8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Correct or update inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing in some circumstances

• Withdraw consent at any time

• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at: admin@lovewovencoaching.com

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we’ve collected data from a minor, contact us immediately.

10. International Transfers

Although we are based in the UK, we may transfer your data to trusted services outside the UK or EEA. Where we do, we ensure lawful transfer mechanisms are in place, such as Standard Contractual Clauses (SCCs).

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new “Last Updated” date. We encourage you to check back periodically.

12. Contact Us

If you have any questions or concerns about how your personal data is handled, please contact:

Love Woven Coaching
London NW6, United Kingdom
Email: admin@lovewovencoaching.com